Effective Date: March 17, 2025
Last Updated: March 17, 2025
At Expats.online, we aim to provide a seamless shopping experience, including reliable and affordable shipping. Please review our shipping policy below.
1. Shipping Rates & Free Shipping
● Free worldwide shipping on all orders over $60.00 USD.
● Orders under $60.00 USD will have a $12 flat-rate shipping cost applied.
2. Processing Time
● Orders are typically processed within 1-3 business days.
● Processing times may be longer during peak seasons or due to
unforeseen circumstances.
3. Estimated Delivery Times
● Domestic (USA): 5-10 business days.
● International: 10-20 business days.
● Delivery times may vary depending on location, customs processing, and
courier delays.
4. Tracking Information
● Once your order is shipped, you will receive an email with tracking details.
● Please allow 24-48 hours for tracking updates to appear.
5. Lost, Damaged, or Delayed Shipments
● If your order is lost or arrives damaged, contact us at [Your Contact Email] within 7 days of delivery.
● We will investigate and provide a replacement or refund when applicable.
● Expats.online is not responsible for shipping delays caused by couriers, customs, or force majeure events.
6. International Shipping & Customs
● We ship worldwide, but some regions may have restrictions.
● Buyers are responsible for any customs duties, taxes, or import fees imposed by their country.
● Customs processing times may affect delivery estimates.7. Shipping Restrictions
● We do not ship to PO Boxes or military addresses (APO/FPO/DPO).
● Certain products may be restricted from shipping to specific countries.
8. Contact Information
For any shipping-related inquiries, contact us at:
Address:
AMI Digital Media, LLC, 11816 Inwood Rd, Ste 1230, Dallas,
Texas 75244
Thank you for shopping at Expats.online!